Returns & Exchanges
At Jaspal Official Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 14 days of receipt, provided they are in original condition with tags attached.
Initiate Return
Log into your account, navigate to 'My Orders', select the items you wish to return, and submit a formal return request through our online portal.
Pack the Items
Carefully place the unworn items with all original tags and packaging into the shipping box, ensuring you include the original invoice or packing slip.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location or schedule a home pickup.
Quality Check and Refund
Once our team inspects the returned items to ensure they meet our quality standards, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing